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ROCKET GAMES / UPDATE HUB

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AT ROCKET.

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HOLO3D MOTION.
News TECHNOLOGY

HOLO3D MOTION.

Two designs bring the effect to life: Misaki with beautiful cherry blossom effects, and Haptic, where logos and lettering disappear at certain viewing angles as you move the controller. You'll soon be able to pre-order Holo Motion!

LEARN MORE
Our new website is finally live!
NEWS Website & configurator

Our new website is finally live!

A heartfelt thank you to our loyal customers who have brought Rocket Games this far. We're very proud of our own configurator, and it's now yours to explore. Have fun!

CUSTOMISE
Rocket Games AG

ROCKET SERVICE / EXCHANGE

REQUEST
AN EXCHANGE.

Read the exchange information, then open the form for your order.

BACK TO SERVICE PORTAL

BEFORE YOUR EXCHANGE REQUEST

Important information about exchanges

Exchanges and returns

Please read the return conditions in our terms and conditions, especially chapters 7 “Right of withdrawal for EU consumers” and 8 “Returns and compensation for diminished value”.

  • Describe the item you want to exchange and the replacement you would like. We will review your request and availability.
  • Special conditions may apply to products made to your specifications or clearly personalised. Your statutory rights regarding defects remain unaffected.
  • Describe the condition and included items. Follow the shipping instructions and the return shipping costs applicable to your case.
Read the return conditions in our terms

How to request an exchange

  1. Have your order details ready: Use the order number and email address from your order confirmation.
  2. Describe your exchange: Select the relevant items and describe the replacement you would like and the reason for the exchange.
  3. Follow the shipping instructions: Follow the address, packaging and tracking instructions provided for your case.

Your statutory rights remain unaffected. This confirmation acknowledges that you have read the information; it does not waive your withdrawal or warranty rights. You can also contact our support team directly. CONTACT SUPPORT